Managed-Services
Your Partner for
Software Innovation
Data is the most essential asset to a customer, from Tax, HR, and other company data running
in your business. When data is lost or stolen you need to ensure that you can recover and
minimize the impact of the loss so that your business can continue to function and thrive
without losing clients.
With our data and recovery services, you will benefit:
• Safeguard your business and defend your company against any data loss
• Have a plan for unexpected loss or natural disasters
• Have preventative measures for your company data assets
We can host your entire network and workstation in the cloud. We use Microsoft Azure and
Microsoft 365 to host your entire network in a secure and reliable manner. You can access your
work PC anytime, anywhere any from any device. Close your session from your computer
and pick up right where you left on your tablet. Working has never been easier.
• Resume your session from your work PC at from any device
• Secure access to your data
Cyber criminals are getting sophisticated by the day. Is your organization properly secured? Are all your end points secured? Are employees accessing company data from public WIFI? Is there a cyber security strategic plan? If you have answered no to any of the questions, contact us for the best layered, proactive approach to securing your data and your networks.
An entire team of IT experts will keep you network running and maintenance of your hardware in check. When you have a problem, we’re here for you, we take care of IT and you take care of your business. We deploy a scalable infrastructure that keeps your business running regardless of where you need to work and how many employees you have. We will tailor a solution that fits your needs and vision.
We are a preferred service provider for designing, analysing and optimizing wired and wireless networks. Our team can support your wired and wireless network deployment including schools, government departments, hotels, casinos, universities and many more. We ensure quality, coverage and consistency.
We do more than just fix your IT problems when things break. We have a team of IT experts
with technical knowledge and business savvy to facilitate the growth of your business. We are
able to help get baseline and design a roadmap for your business to technically align with the
modern technology that suits your needs.
• Quarterly meetings to go over the roadmap
• Cloud Essentials can act as your CIO (Chief Information Officer)
Flexible Pricing Plans
We help businesses elevate their value through custom software development, product design, QA and consultancy services.
Bronze Package
R6399.00
Monthly Package(Minimum of 10 users)Included in Product / Service Offering (WIIFM):
- 10-15 users
- 10 Hours per month
- Remote telephone support
- Unused hours roll over to
next
month - Mon – Fri 8-5
- 1 Hour response for
critical
service requests - 3 hours for other requests
- Out of bundle rates R850/hr
and
Overtime R990/hr - Excludes travel (Travel
rate:
R7.50/km round trip)
Product / Service Time Frame: 12 Months
Product / Service Process:
- Antivirus :
Eset MSP Antivirus x10-20 user at R65 per user\month = minimum R650 per month Contract term 12months
- MSP: Cloud Service Support x1
= R250 :
Support for Cloud Services, EG Exchange, SharePoint, Teams, OneDrive, Azure Services, Mimecast etc. Contract Term 12 Months
- MSP: User Support x1
= R1 999 :
Reporting
Management of virtual and physical networking, WiFi, VPN's & firewall
License Management
Blueprint and Policy maintenance
Contract Term 12 Months
- MSP: User Support Services
x min 10 at R350 per user
Cost per User
Unlimited Remote and Telephonic Support with Onsite Escalations
Pro-Active Device Monitoring
Patch Management and Security Updates
Monday to Friday 08:00 to 17:00
Response Times Critical
- 0.5 Hour High
- 1 Hour Med
- 4 Hours Low
- 8 Hours
- Dedicated Helpdesk Engineer
and Account Manager - Travel Included
- Fair Usage Policy Applies
- Contract Term: 12 Months
- Product / Service Requirements:
customer must have 10-20
computers - Product / Service Accessibility:
Mon-Fri 8-5
Small Business
RR9 704
Monthly Package(Minimum of 21 users )Included in Product / Service Offering (WIIFM):
- 21-40 users
- Unlimited Remote telephone
support - Mon – Fri 8-5
- 1 Hour response for critical
service requests - 3 hours for other requests
- Out of bundle rates R850/hr
and Overtime R990/hr - Excludes travel (Travel
rate:
R7.50/km round trip)
Product / Service Time Frame: 12 Months
Product / Service Process:
- Antivirus :
Eset MSP Antivirus x21-40 user at R55 per user\month = minimum R1 155.00 per month Contract term 12months
- MSP: Cloud Service Support x1
= R250 :
Support for Cloud Services, EG Exchange, SharePoint, Teams, OneDrive, Azure Services, Mimecast etc. Contract Term 12 Months
- MSP: User Support x1
= R1 999 :
Reporting
Management of virtual and physical networking, WiFi, VPN's & firewall
License Management
Blueprint and Policy maintenance
Contract Term 12 Months
- MSP: User Support Services
x min 21 at R300 per user =R6300
Cost per User
Unlimited Remote and Telephonic Support with Onsite Escalations
Pro-Active Device Monitoring
Patch Management and Security Updates
Monday to Friday 08:00 to 17:00
Response Times Critical
- 0.5 Hour High
- 1 Hour Med
- 4 Hours Low
- 8 Hours
- Dedicated Helpdesk Engineer
and Account Manager - Travel Included
- Fair Usage Policy Applies
- Contract Term: 12 Months
- Product / Service Requirements:
customer must have 10-20
computers - Product / Service Accessibility:
Mon-Fri 8-5
Executive Premium
R15 319
Monthly Package(Minimum of 41 users)Included in Product / Service Offering (WIIFM):
- 41-100 users
- Unlimited Remote telephone
and onsite support - Mon – Fri 8-5
- 1 Hour response for critical
service requests - 3 hours for other requests
- Out of bundle rates R850/hr
and Overtime R990/hr - Excludes travel (Travel
rate:
R7.50/km round trip)
Product / Service Time Frame: 12 Months
Product / Service Process:
- Antivirus :
Eset MSP Antivirus x41-100 users at R50 per user\month = minimum R2050 per month Contract term 12months
- MSP: Cloud Service Support x1
= R200 :
Support for Cloud Services, EG Exchange, SharePoint, Teams, OneDrive, Azure Services, Mimecast etc. Contract Term 12 Months
- MSP: User Support x1
= R1 999 :
Reporting
Management of virtual and physical networking, WiFi, VPN's & firewall
License Management
Blueprint and Policy maintenance
Contract Term 12 Months
- MSP: User Support Services
Services x min 41 at R270 per user
Cost per User
Unlimited Remote and Telephonic Support with Onsite Escalations
Pro-Active Device Monitoring
Patch Management and Security Updates
Monday to Friday 08:00 to 17:00
Response Times Critical
- 0.5 Hour High
- 1 Hour Med
- 4 Hours Low
- 8 Hours
- Dedicated Helpdesk Engineer
and Account Manager - Travel Included
- Fair Usage Policy Applies
- Contract Term: 12 Months
- Product / Service Requirements:
customer must have 10-20
computers - Product / Service Accessibility:
Mon-Fri 8-5
Our Partners
We help businesses elevate their value through custom software development, product design, QA and consultancy services.
